2Gen: Success with Technology
// Solutions · Switching IT providers

Switching IT providers doesn't have to be painful.

If your current IT support isn't working out, moving on should be simple. We handle the handover so nothing gets lost along the way.

// Sound familiar?

You might be here because

  • Tickets take days to get a reply
  • You rarely talk to the same person twice
  • Nobody can tell you exactly what you are paying for
  • Problems keep coming back after they've been fixed
  • You're not sure who holds the admin passwords
// Where you end up

What you get

  • Every admin login and licence held in your name
  • Documentation of your systems that you can actually read
  • One team to call for support
  • A clear, fixed monthly fee
// How we do it

Our approach

  1. 01DiscoveryWe look at what you have, who has access and what your current provider looks after.
  2. 02HandoverWe work with your outgoing provider to collect passwords, licences and documentation, so the change is smooth for everyone.
  3. 03Clean upAdmin access secured in your name, old accounts removed and our monitoring and security tools installed.
  4. 04Settle inYour team gets to know ours and we fix the niggles that have been annoying everyone.

Read more

Switching IT providers without the drama

Read the article →
// Services involved

Is your IT helping your business or holding it back?

If you're not sure, that's the conversation to have.