// Managed IT · Gold Coast
Managed IT services for Gold Coast businesses
One local team that looks after your computers, network, Microsoft 365 and people. We work to stop problems before your staff notice them.
// What's included
- A local help desk by phone, email and remote session
- Monitoring and patching of computers, servers and network gear
- A security baseline on every device and Microsoft 365 account
- Backups that are checked, not just scheduled
- A monthly IT health report in plain English
- Regular planning sessions and a technology budget you can see coming
- One point of contact for your internet, phones and software vendors
Most IT problems shouldn't need a phone call
We'd rather find and fix something before it starts annoying your staff.
That's why we standardise the technology we support, keep an eye on it and automate the things that shouldn't need someone doing them manually.
And when you do need help, you get someone who already knows your setup.
Managed IT works best for teams of 10 or more. Smaller team? Talk to us and we'll work out together whether it's a good fit.
Still got staff copying information between systems?
We also build the software and connections that take care of those repetitive jobs.
// How we start
How getting started works
- 01We review what you haveSystems, security, licensing, internet and phones. You get a plain-English summary of what's working and what's a risk.
- 02We agree a planWhat we'll fix first, what it costs and what the monthly fee covers.
- 03We onboard properlyDocumentation, monitoring, security baseline and backups in place before we call it done.
- 04We look after itOngoing support, monthly reporting and regular check-ins on where your technology should go next.
// Related services
Backup & Disaster RecoveryTested backups and a recovery plan for ransomware, fire or failure.Learn more →IT Strategy & vCIOA roadmap, a budget and experienced IT advice without employing an IT manager.Learn more →Cyber SecurityFirewalls, endpoint protection, email security, staff training and SMB1001 Gold certification.Learn more →
Is your IT helping your business or holding it back?
If you're not sure, that's the conversation to have.