What we've learned, written down.
Practical notes from the team that looks after Gold Coast businesses' IT every day: what works, what quietly doesn't and what isn't worth doing at all.
What a managed IT provider should actually do for you
Fixing things when they break is the bare minimum. Here's what you should expect from a managed IT provider and the questions that sort the good ones from the rest.
Switching IT providers without the drama
Changing IT providers is mostly a handover problem. Get the right things back from your old provider and the switch is quiet.
SMB1001 Gold in plain English
What the SMB1001 cyber security standard is, what Gold asks of a business and what it takes to get there. From a business that holds it.
Essential Eight maturity levels explained
The Essential Eight has four maturity levels, from zero to three. Here's what each one means and how to decide which one to aim for.
Spotting phishing emails now that AI writes them
Bad spelling used to give phishing away. AI fixed that. These are the checks that still work.
Turning on multi-factor authentication in Microsoft 365
Multi-factor authentication stops most account takeovers. Here's how to switch it on across Microsoft 365 without locking anyone out.
Got a question none of these answer?
That's usually the more interesting conversation. Tell us what you're weighing up.