IT for travel businesses that never stand still.
Your consultants live in booking platforms, email and the phone. We keep all three reliable and secure so they can look after travellers.
Every missed call or slow system is a booking someone else gets.
Travel teams work fast across booking platforms, supplier portals and a lot of email. Many work from home or on the road for part of the week.
They also handle passports, payment details and travel plans. That makes travel businesses an attractive target for phishing and account takeover.
The challenges we see most often
Every business is different, but these come up again and again.
- Phones that need to follow consultants between the office and home
- Lots of logins to supplier and booking portals
- Phishing emails dressed up as suppliers or customers
- Keeping everyone productive through peak season
- Customer documents stored in too many places
What working with us looks like
Phones that follow your people
3CX on the desk, laptop and mobile with call queues so customers reach someone quickly.
Logins under control
Keeper password management and multi-factor sign-in so shared portal logins stay safe.
Work from anywhere
Microsoft 365 set up properly so your team can work from the office, home or overseas.
Proactive support
We keep an eye on your systems so issues are picked up before your busy season, not during it.
// A team of 23
“2Gen has ensured our team of 23 have enjoyed fast, reliable I.T. systems for the last 5 years.”
Getting ready for your next busy season?
Let's make sure your systems are ready for it too.