IT for clinics and practices that can't afford a slow morning.
When the practice software is down, the waiting room fills up. We keep your systems running and patient information protected so your team can focus on care.
Patients notice when your technology doesn't work.
Health practices run on a handful of critical systems: practice software, imaging, phones and the internet connecting them. When one stops, appointments back up fast.
Health information is also some of the most sensitive data a business can hold. Health service providers are covered by the Privacy Act and the Notifiable Data Breaches scheme whatever their size.
The challenges we see most often
Every business is different, but these come up again and again.
- Practice software, imaging and integrations that all need to stay connected
- Reception phones that have to work every minute the doors are open
- Shared front desk computers used by several staff
- Older computers attached to equipment that can't easily be replaced
- Keeping patient records safe from ransomware
What working with us looks like
Uptime where it counts
We monitor your servers, network and internet so most problems are fixed before anyone notices. A 4G or 5G backup keeps you online if the NBN drops.
Phones that just work
3CX phone systems with call queues, after-hours messages and the option to answer from anywhere.
Backups you have tested
Patient data backed up off site with restores tested, so ransomware or a failed server doesn't take your records with it.
We deal with the vendors
We work with your software vendors directly so you don't have to sit in the middle.
Want fewer IT surprises at the front desk?
Tell us how your practice runs and we'll show you where the risks are.