// ABOUT

Looking after Gold Coast businesses since 2007

2Gen has looked after the technology of Gold Coast businesses since 2007.

// Who we are

A Gold Coast IT team that sticks around.

Some of our clients have been with us for more than ten years.

We work with businesses of 10 or more staff on a managed services basis. That means we're accountable for keeping things running, not just fixing them when they break.

We hold SMB1001 Gold cyber security certification ourselves, so we work to the same standard we help clients reach. View our certificate ↗

Over the years we've also built our own software, connections and automations to run our business better. That work is now 2Gen AI, where we do the same for other businesses.

// How we work

What you can expect from us.

ProactiveWe monitor, patch and plan so fewer things break.

Plain EnglishReports and advice you can act on without a technical dictionary.

AccountableOne team responsible for your IT, security, internet and phones.

DocumentedYour systems are written down, so knowledge doesn't live in one person's head.

// One company, two practices

Same people, same standards.

2gen.com.auWe look after your technologyManaged IT, cyber security, Microsoft 365 and cloud, internet and phones. For businesses that want their IT run properly, every day.

2genai.com.auWe build things that make work easierSoftware, integrations, automation and business knowledge tools. For businesses with a specific problem worth solving.Visit 2Gen AI ↗

A managed IT client can have us build the tool that removes a manual job. A 2Gen AI client can have us secure the Microsoft 365 and identities underneath it. One team, either way.