Many of the tasks we do on a computer are repetitive, boring and worse, they have to be done regularly! These tasks often don’t offer any value, waste time, are slow and not much fun to complete.
Robotic process automation can be used to automate repetitive tasks both in the back office and front office that require human intervention. Some common examples of RPA we encounter are automation of data entry, data extraction, and invoice processing.
RPA can allows you to focus more on customers and productive tasks instead of repetitive computer tasks that can and should be automated.
Contact our RPA Team todayImplementing RPA to digitally transform and automate generates direct business value to:
Improve Efficiencies speed up and improve key processes and cycles
Save Time by reducing manual effort and enable work higher value tasks
Add Scalability to operations without adding additional staff to complete tasks
Relieve staff of onerous tasks and Reduce Stress
Save Money by reducing the need for manual labour and increasing efficiency
Provide a Competitive Advantage allowing you to offer better products or services at a lower price
Improve Accuracy to improve quality and consistency
Improve Compliance by removing human error and providing auditability
Customer onboarding
Automatic data entry into applications
Data validation and Report Creation
Extracting data from PDFs, scanned documents, websites and other formats
Creating invoices and processing accounts payable
Processing emails and new leads
Anything that is repetitive and time consuming
The Southport Surf Living Saving Club is one of the busiest surf life saving clubs on the Gold Coast. They came to us with a problem. Staff were spending too much time processing invoices and were being inundated with paperwork. This was causing staff frustration and taking them away from more productive tasks, not to mention it was a tedious and arduous task to complete.
Our RPA team met with them, learned about the process and configured a solution to fit. Testing of this process showed a 95% decrease in invoice processing time, resulting in 2 days per week / per staff….Read More
“We understood that we could be doings things better, but we weren’t sure how to do it. Working with 2Gen to deploy RPA has literally transformed how we work. When we do work that repeats, we start thinking, “a robot should be doing this” and recognise that this time could be better spent on more important things.”
Pacific Hoseflex improved its industrial hose manufacturing by automating manual tasks with RPA. The company automated its time-consuming and error-prone process of importing daily transactions and supplier invoices. The RPA robots completed the task faster and more accurately than staff, leading to increased efficiency, productivity, and accuracy. The time saved allowed staff to focus on higher-value tasks, reducing costs and improving compliance with regulatory requirements.
Overall, the implementation of RPA at Hoseflex led to improved processes and increased efficiency, allowing the company to better serve its customers and stay ahead of the competition.
“Our company Pacific Hoseflex recently implemented an RPA solution for automating the import of invoices from our BMS application into Xero. The process used to be time-consuming and error-prone, but now it is seamless and efficient. With the help of RPA, we have been able to reduce the time spent on manual data entry and improve the accuracy of our financial records. We highly recommend this solution to any company looking to streamline their invoice processing.”
National Travel improved its sales and marketing efforts by automating its lead entry process with RPA. The company used to manually enter leads from webforms and email into Hubspot, a CRM tool, which was time-consuming and prone to errors. RPA from 2Gen automated the process, transferring lead information quickly and accurately. This led to increased efficiency, productivity, improved accuracy, better data quality, and a better customer experience. The implementation of RPA resulted in improved processes and increased efficiency, helping National Travel better serve its customers and stay ahead of the competition.
“Implementing RPA with 2Gen has been a game changer for National Travel. The automation of our lead entry process has significantly increased efficiency and productivity, while reducing errors and improving data quality. The team at 2Gen was a pleasure to work with and ensured a smooth implementation process. I highly recommend their services to any company looking to automate manual tasks and improve their overall business operations.”
CPAP Direct is a leading provider of sleep apnea solutions and services in Australia. With a growing customer base and a high volume of transactions, the company was facing an increasing workload for its staff, which was becoming difficult to manage. To address this challenge, CPAP Direct decided to implement Robotic Process Automation (RPA) with 2Gen to automate the back logs of invoices, stock controls, and reading PDF documents to extract data used in key processes.
“The implementation of RPA had a significant impact on CPAP Direct’s efficiency and productivity. We were able to reduce the time and effort required to process invoices and manage stock levels, enabling our staff to focus on more critical tasks. The RPA bots were also able to read and process PDF documents more accurately and quickly than humans, resulting in faster turnaround times and improved customer service.
Moreover, the RPA solution has also enabled us to achieve better compliance with regulatory requirements, such as data protection and privacy laws, by reducing the risk of human error and ensuring consistency in data handling and processing.”
We evaluate your existing systems, software and processes, learn about your performance benchmarks and find opportunities where automation can improve performance.
With a solid understanding of your business our talented automation engineers will then build out a robust automation solution.
Our team continuously monitors the solution, providing performance reports and are readily available in the unlikely event of a process breakdown.
We build and deploy your automation and you are welcome to test and experience the RPA technology benefits before you make any investment.
If you are happy with the automation, we start your subscription, if you are not happy, you don’t pay anything.
