3CX is a world leading communications system suitable for any sized business and is the ideal replacement for traditional PBX phone systems.
3CX provides so much more than just a phone system, it’s an integrated, multi-channel communication platform that makes communicating with staff and customers so much easier.
Securely hosted in the Cloud, 3CX allows seamless and reliable connectivity no matter where you are or the device that you are using.
Connect with your customers more effectively and improve customer service, modernize your communications with 3CX today!Contact our 3CX team today!
3CX will modernize and transform your communications!
Save Money Cheaper Calls, Lower TCO, No Hardware to Manage
Better Customer Experiences With Web Chat, SMS, Phone, Video, Messenger and WhatsApp
Convert More Sales Integrated Web Chat converts visitors into leads and sales
Save Time Easy to Use, Call, Chat and Conference with Staff and Customers on the go
Work from Anywhere Leverage 3CX and work from any location
Use Any Device Mobile, Laptop, Hand Set, Head Set, IOS | Android
Visibility and Accountability Call Reporting, Call Recording and Call Monitoring
Boost Productivity Integration with M365 and Leading CRM apps!
Send and Receive SMS, Messenger, Whatsapp and Live Web chat
Works on a Mobile | Handset | Headset | Laptop | PC or Mac
Enables mobility and remote working
Built in company address book - easy to find the right phone number
Advanced Call Handling | Call Queues | Voice to Email | Call Recording | Custom Call flows
Always the Latest Communications Technology
Fire Boar, is a dynamic and rapidly growing company that provides design, installation, commissioning, maintenance and testing of fire protection systems in accordance with the relevant Australian legislation and building code. They contacted 2Gen to enhance its communication infrastructure by transitioning from their existing VoIP provider to 3CX. The company’s primary objectives were to reduce costs, improve overall efficiency, and streamline communication processes.
As someone deeply involved in IT operations and Management at Fire Boar, I can attest to the complexity of our environment and the challenges we faced. 2Gen not only met our expectations but surpassed them, demonstrating their knowledge, communications skills and committed to seeing the project succeed.
Dave, the owner of Dash Symons, faced the challenge of adapting to the evolving work landscape and providing superior customer service. In response, he contacted 2Gen to transition from a traditional PBX system to 3CX, a move that not only allowed his team to work remotely but also significantly improved their ability to offer top-notch customer service.
Transitioning from a traditional PBX system to 3CX has been nothing short of a game-changer for Dash Symons. As the owner, I sought a solution that not only addressed our immediate challenges but also positioned us for future success in an ever-evolving business landscape.
The decision to embrace 3CX was driven by our need to enable remote work seamlessly and elevate our customer service capabilities. I can confidently say that the results have exceeded our expectations. Highly recommend 2Gen for anything to do with 3CX!
Our experience transitioning a complex, 24/7 operation with multiple locations, both local and international, to 3CX has been tranformative.
The implementation of 3CX allowed us to streamline our communication channels and achieve best in class connectivity across our multiple locations. The advanced call routing capabilities have been a real winner, enabling us to direct calls to the right teams, irrespective of their physical location or the time of day. The result is a more efficient and responsive operation that runs seamlessly 24/7.
Additionally, the user-friendly interface of 3CX has made the transition smooth for our staff across different teams and locations. The comprehensive training provided by 2Gen’s 3CX team ensured that our teams were well-equipped to utilize the system’s advanced features without disruption to our 24/7 operations.
Working alongside 2Gen throughout our transition to 3CX was a collaborative and rewarding experience. After optimizing call flows across our complex, 24/7 operation at Zweck Group, I can attest to 2Gen’s knowledge and understanding of 3CX and how to deploy it correctly and efficiently for large organisations.
Our comprehensive review of your existing call flows, call expenses, and communications management allows us to tailor 3CX to your specific needs, identifying areas for improvement and efficiency, optimizing 3CX to reduce cost, improve communications and maximize the benefits of 3CX.
Our tailored implementation of 3CX empowers your business with advanced telephony features, unified communications, and unparalleled flexibility. We also provide comprehensive training to ensure key staff seamlessly transition to 3CX and maximize the platform's potential.
Our commitment extends to continuous support, proactive monitoring, and rapid issue resolution, guaranteeing uninterrupted communication. With our hands-on management, you can focus on your core business while we handle updates, security patches, and fine-tuning to keep your 3CX instance optimized.
Take 3CX for spin with our 14-day free trial. This no-obligation trial lets you experience the full range of features firsthand, from crystal-clear VoIP calls to seamless remote work and advanced call handling.
Why try 3CX risk-free?
Contact our team today and discover the future of business phone systems. We’re confident that once you experience the power and flexibility of 3CX, you’ll never look back.