# 2Gen > Managed IT services for Gold Coast businesses since 2007: IT support and monitoring, cyber security, Microsoft 365 and cloud, business internet and 3CX phone systems. Mostly ongoing managed IT for teams of 10 or more, plus one-off projects and co-managed support for internal IT teams. 2Gen Pty Ltd (ABN 85 126 837 232) is a Gold Coast managed IT provider. It holds SMB1001 Gold cyber security certification. Its AI, automation and custom software practice is 2Gen AI at https://2genai.com.au. ## Contact - Contact form: https://2gen.com.au/contact - Phone: (07) 5676 7240 - Location: Nerang, QLD, Australia - Office hours: 8am to 5pm, Monday to Friday ## Services - Managed IT: help desk, monitoring, patching, backup and planning for a fixed monthly fee - Cyber Security: firewalls, endpoint protection, email security, staff training, Essential Eight and SMB1001 Gold certification - Cloud & Microsoft 365: Microsoft 365 set up, secured and backed up - Internet & Phones: business NBN and fibre, 3CX phone systems